Introduction

At Stainshield Ltd, we take your privacy seriously and are committed to protecting any personal information you provide when using our website (the “Site”). This policy explains what data we collect, how we use it, and how we keep it secure.

Information We Collect

  1. Contact Information 
    If you submit an enquiry via our contact form, which is powered by Gravity Forms, we collect details such as your name, email address, phone number, and any message you include. This information is securely stored and used only to respond to your queries.
  2. Website Analytics 
    We use Google Analytics to gather insights into how visitors interact with our Site. This data includes information such as browser type, device type, and general location (IP address). However, the information collected is anonymized and used solely for analytical and improvement purposes. 

Use of Cookies

  1. Cookies are small text files stored on your device when you visit our Site. We use cookies to enhance your browsing experience, analyse traffic, and improve functionality. 

    1. Essential Cookies 
      These cookies are necessary for the Site to function correctly and cannot be disabled
    2.  Analytical Cookies 
      We use cookies from Google Analytics to track visitor activity, helping us understand how users engage with our Site. The data collected is anonymous and used only for improving our services. 

    You can manage cookie preferences through your browser settings. Please be aware that disabling cookies may impact certain features of the Site. 

How We Use Your Information

  • To respond to enquiries submitted via the contact form.
  • To monitor and enhance website performance using analytics tools.
  • To personalize and improve user experience.

How We Protect Your Information

We implement security measures to safeguard the data we collect. Information submitted via Gravity Forms is securely stored and only accessible to authorized personnel.

Third-Party Services

  • Gravity Forms: Stores enquiry form submissions securely. 
  • Google Analytics: Collects anonymized visitor data for website analysis. More information can be found in Google’s Privacy Policy. 

Your Rights

You have the right to request access to any personal information we hold about you, correct inaccuracies, or request that your data be deleted.

Contact Us

If you have any questions regarding this Privacy & Cookie Policy or wish to exercise your rights, please contact us at john@stain-shield.ltd.uk

Policy Updates

We may update this policy from time to time. Any changes will be reflected on this page.